Find usability issues before your customer does

Why test?

Usability testing provides important data to combat opinion-driven design. It also assists in making faster and better decisions for your business. Testing with people who represent your actual users helps to uncover the true behaviour of your customers.

In addition to finding usability issues, testing provides a way to gain rich insight into your customer’s digital experience, hear first-hand some of their pain points, as well as competitors they might also be using.

Usability testing gives you clarity and confidence by validating your designs or product with the people whose opinion matters the most.

Choose the best user testing package for your needs

Quick & Affordable Test Package

LiteQuickly test new features or designs
  • Test with 4 users
  • Next-day summary of findings
  • Quick findings within a design sprint

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More about Test Lite

Most popular testing package

ClassicFully test new or existing products and user flows
  • Test with 6 users
  • Findings & Recommendations report
  • Final stakeholder walkthrough

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More about Test Classic

Premium testing package

PlusTest on more devices with more people
  • Test with 12 users
  • Findings & Recommendations report
  • Final stakeholder walkthrough

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More about Test Plus

All packages include lab hire, a senior testing facilitator, research assistant, a USB of video recordings for all sessions, and use of the observation room for stakeholders.

Recruit the right people

Testing and customer research depends on recruiting participants who match your customer segments. Let us know if you need help finding the best people for your testing or interviews.

Test at your premises or in the field

Our lab equipment is portable. We test on-site, in the field, in offices, schools, trains, anywhere!

Just need the lab?

Lease our space and gear for your upcoming usability testing or customer research sessions.

Who we've tested